Mature Metal is committed to protecting your privacy. Here is how we handle your information:
- We do not share or sell your information to any third parties.
- We do not send unsolicited emails or mail.
- We retain your information for a limited time after the order is complete.
- We may send an email to the address provided on the order form for communication regarding your order, such as addressing a question or informing you of the shipment.
- Replacement keys are not available via email. We must discuss additional keys with you and your Key holder by phone.
If you call us and do not leave a message, we will not return your call.
Your privacy is important to both you and us!
Quality Materials: We use high-grade 316 surgical stainless steel and 304 stainless steel, which is known for its durability and hypoallergenic properties.
Innovative Design: Our unique oval base ring (as opposed to the common round design) enhances both the comfort and security of the device.
Exceptional Customer Service: Our customer service sets us apart. We are committed to ensuring you get the perfect fit. If the fit is not correct, we can adjust the ring size, gap between the ring, or length of your device for a fee plus shipping. Simply send the device back to us for the necessary adjustments. Please contact us for information on adjustment costs. Note that we do not make adjustments on the device’s inside diameter or double base rings, so please ensure that you order these measurements correctly.
Sizing Kit: Last, we now offer Plastic Sizing Rings, so you can order with confidence knowing you’ll get the perfect fit.
United States: Free shipping for new cages ONLY. Please note that shipping fees apply for adjustments and everything else. Shipping will be calculated at checkout.
Canada: Shipping is $45 USD.
Other Countries: Shipping is $60 USD.
Your device will be shipped via USPS Priority Mail within the US (no signature required). For international orders, shipping is via USPS Priority Express International or UPS.
Plastic Sizing Rings Shipping:
United States: Free
All Other Countries: $17 USD.
****ATTENTION INTERNATIONAL CUSTOMERS *****
You are responsible for ALL duties and taxes issued by your country. Please check with your local postal service if you have any questions about your duties and taxes.
Mature Metal is not responsible for your package once it leaves the United States.
Unfortunately, due to each device being custom-tailored to your specifications, we cannot refund any completed purchase. However, we are committed to your satisfaction and will make every effort to modify your device for a perfect fit.
We strongly recommend ordering the sizing kit or visiting our “Getting the Right Fit” page to ensure accurate measurements for your chastity device.
If your order has not been started, you may request a refund. Please note that we will issue a refund minus 20%.
Please contact us if you need to request a refund.
Any of our devices can be comfortably worn by uncircumcised individuals. We have found that inverting the bars on the front of the cage is beneficial, as it pushes clothing away from the end and prevents pinching.
To request this customization, please include the note ‘INVERT FRONT BARS’ in the comments section of the online order form.
All of our cages are custom-tailored, which means each one can be crafted to fit a range of sizes, no matter how small or large. To ensure a perfect fit, it’s essential to provide accurate measurements. If you have any questions or need assistance in selecting a model or providing measurements, please feel free to contact us.
We’ve had customers employ a ring with an attached cable or chain that locks onto the device as a means to prevent pullout. Additionally, we can modify the device by removing the center portion of the lower horizontal bar. This alteration allows a capture ring to protrude, enabling you to secure it. Feel free to contact us for more details or customization requests.
No, we don’t offer hinged bases for “A” rings/base rings, which are types of rings that can be part of a chastity device. We’ve found that these kinds of rings tend to cause irritation and chafing. Instead, all of our devices are designed for comfort during continuous wear. Our customers frequently prefer the oval ring design, as it contours more naturally to the body, making it so comfortable that they often forget they are even wearing the device.
We apologize, but currently, we do not offer a Prince Albert attachment. We have been working to developing one, but it has proven challenging to meet our high standards for comfort and weight. We are committed to ensuring that any product we offer provides the utmost in comfort and quality, and at present, we have not been able to achieve this with a Prince Albert attachment.
Yes, the Punishment Pins are designed to cause discomfort. We don’t call them Punishment Pins for nothin! They are available in three sizes: Small, Medium, and Large. The level of discomfort varies depending on the size of the pin chosen. The Small pin is the least intense, while the Large pin offers the most pronounced sensation. It’s important to choose the size that aligns with your preferences and comfort thresholds.
Mature Metal LLC. has one goal in and that is to build the most comfortable and best looking custom chastity devices on the market. We cannot obtain that goal unless we give the highest standards in customer service. Words we live by are “The sale is not over until the customer is happy”. We do know and understand that things can go wrong, and that is why we make every effort to make the best of any situation.
Terms and conditions
By making a purchase from Mature Metal LLC. the buyer assumes all responsibility and liability for any injury, illness, pain, or property damage caused by any products sold by Mature Metal LLC. or its owners. Any use or misuse is the sole responsibility of the buyer.
If any product fails or breaks, Mature Metal will fix the item free of charge for life. If you receive the product and it is not the size you ordered please contact us so that we can correct the order. If there is any issues with the fit and feel of the device please contact us so that we can assist you in finding the problem.
Refunds and Cancellations:
If the order is requested to be cancelled within two weeks of order date there will be a 20% fee assessed to cover PayPal and affiliate fees. After the two weeks and once the manufacturing has started there will be added fees for work that has been completed.
Because of the nature of the items sold no refunds will be issued for products purchased/sent to the customer. If we are contacted before an item has entered the build process we will be happy to issue a refund. If the item has began the build process we will determine with the customer the refund amount based on the build progress. If a refund is issued, it will have paypal fees taken out as they are paid by Mature Metal at the time the order was placed.
By ordering the buyer takes full responsibility for the measurements ordered. We are happy to help guide you through the measurement process email, phone, and measuring guide. However the final decision on measurements is the buyer’s.
United States orders: shipping is free for all chastity cage order. Shipping fees occure on other non-chastity cage orders.
Priority express international USPS or UPS mail will be added to all international orders. Rates may change without notice depending on our postal service rates. International customers are responsible for all taxes and duties upon receipt of their delivery.
Outside the United States you will be charged first class international shipping.
If your order has not been started, you may request a refund. We will issue a refund minus any transaction fees that were paid by Mature Metal.
Sorry, we do not accept personal checks.
We accept money orders/cashiers checks/cash or we can
send a PayPal invoice. We do not accept personal checks.
If there are any question that you would like to please contact us.